This policy explains how COCOAFAIR (www.cocoafair.com) uses cookies and similar technologies when you visit our website. It should be read together with our Privacy Policy.
What Is a Cookie?
A cookie is a small text file placed on your device when you visit a website. Cookies allow the site to remember your preferences, analyse how the site is used, and improve the features offered to you.
Types of Cookies We Use
1. Strictly Necessary Cookies
| Purpose |
Examples |
| Cart and session |
Remembering your cart and session |
| Security |
Fraud prevention, security tokens |
| Preferences |
Language, currency |
2. Analytics Cookies
| Purpose |
Examples |
| Traffic analysis |
Google Analytics |
| Performance measurement |
Visits, bounce rate |
3. Functional Cookies
| Purpose |
Examples |
| Remembering preferences |
Products viewed, preferred currency |
| Customer support |
Live chat functions |
4. Marketing & Tracking Cookies
| Purpose |
Examples |
| Personalised advertising |
Google Ads, Meta Pixel |
| Retargeting |
Adverts on other websites |
| Social media |
Share buttons, social integrations |
Cookie Retention Periods
| Cookie Type |
Duration |
| Session cookies |
Deleted when the browser is closed |
| Persistent cookies |
30 days to 2 years, depending on the cookie |
| Analytics cookies |
Typically 13 months |
| Marketing cookies |
Typically 90 days to 2 years |
Managing Cookies in Your Browser
- Google Chrome: Settings > Privacy and security > Cookies
- Mozilla Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Privacy, search and services > Cookies
Your Rights Under POPIA
Under POPIA, you have the right to access, correct, and request deletion of personal information collected through cookies. You may also lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.
Customer Service & Contact
